I've ordered and paid for a fairly large order. I was told they needed my phone number, so I sent them that. I think they were quite busy because they overlooked that email, so when I inquired again they said they were still waiting for my phone number. I've since sent two more emails with no response.
I'm sure its just a one off, but it sure is frustrating because i was told the goods were boxed and ready to go a month ago. Now they're likely to still be sitting in the same place.