Messages

1

General / Re: CundCo won't answer

« on: June 02, 2021, 01:16:00 PM »

Hey guys! Thanks for the replies!

I think it hasn't even been shipped yet! The tracker says "Order data transmitted electronically" and the status on CundCo isn't "shipped" yet, it's marked "Clarification needed" instead. I'm okay with waiting as long as it's moving/stuck in customs, but I think it's not even started...  :/

2

General / CundCo won't answer

« on: June 02, 2021, 10:31:58 AM »

Hey guys! Has anyone heard from CundCo recently? I made a large purchase there (7 mini-expansion) and paid via credit paypal on 18/05. Since then, my order is listed as "Clarification Needed" and the DHL tracking doesn't update.

I've sent 2 emails asking if I have to do something, the first on 24/05 and then on 28/05, but they won't answer me (my mail tracker says they've read it a couple times, but did not reply).

It's my first time buying on CundCo and I'm getting really worried, since it's been more than 10 working days now. (I live in Brazil, so the order is due in 10-25 working days).

Do you guys have any tips for me to deal with them?