Author Topic: Existing cundco accounts deleted?  (Read 3736 times)

Offline CatapultChaos

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Existing cundco accounts deleted?
« on: June 17, 2024, 01:23:25 PM »
It seems that I can no longer log into my cundco account. I tried password recovery, but did not receive an email.

Anyone else have this issue?

They recently revamped the website, so I hope the issue is temporary, as I had created a rather lengthy wishlist on my account, the contents of which I cannot recall in detail :)

I just sent them an email, but haven't heard back yet.

Linkback: https://www.carcassonnecentral.com/community/index.php?topic=6669.0

Online Paloi Sciurala

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Re: Existing cundco accounts deleted?
« Reply #1 on: June 17, 2024, 01:35:13 PM »
@CatapultChaos: This Facebook post might help you.
When the shop goes online again, you will have to create a new customer account. The old accounts will be deleted for data protection reasons and cannot be transferred.
 
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Offline CatapultChaos

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Re: Existing cundco accounts deleted?
« Reply #2 on: June 17, 2024, 01:49:03 PM »
@NGC 54 Thanks for the link to that Facebook post, which I had not seen. I will try to remember to check there in the future.

Pity about the old accounts, but I suppose data protection is a worthy reason. I'll see if I have a backup of my wishlist elsewhere...


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