Author Topic: Replacement Parts  (Read 439 times)

Offline Kirk Sellman

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Replacement Parts
« on: January 02, 2021, 10:44:32 AM »
Hello everyone,

I received Big Box 6 and the red robber is missing. Where can I order a replacement?

Thank you,

Kirk Sellman

Linkback: http://www.carcassonnecentral.com/community/index.php?topic=4960.0

Offline Meepledrone

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Re: Replacement Parts
« Reply #1 on: January 02, 2021, 11:42:29 AM »
Hi Kirk,

If you ordered if from Cundco.de, you can get in touch with them by mail at service@cundco.de and solve the issue.

If it is not the case, you can order spare parts (tiles, tokens, figures...) from Cudnco.de as well. Try this page for spar figures:
https://cundco.de/en/spare-parts/11/wooden/plastic-pieces

Hope this helps!
Questions about rules? Check WICA: wikicarpedia.com

Offline Kirk Sellman

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Re: Replacement Parts
« Reply #2 on: January 02, 2021, 11:49:02 AM »
Thank you, Meepledrone.

Offline Meepledrone

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Re: Replacement Parts
« Reply #3 on: January 02, 2021, 12:04:33 PM »
I recommend you to check those sections with accessories and mini expansions...

If you are ordering anything from Cundco.de, maybe getting extra stuff such as meeples in additional colors/materials, extra scoring tiles (C2 ones as spare parts), extra neutral figures or tokens for games with more than 6 players, or anything else your heart fancies... this can be as good a moment as anyone else for a treat  >:D

Offline Kirk Sellman

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Re: Replacement Parts
« Reply #4 on: January 02, 2021, 02:32:53 PM »
I was thinking the same thing. Thank you.

Offline Sinscerly

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Re: Replacement Parts
« Reply #5 on: January 02, 2021, 03:37:59 PM »
Hi,

Don't know how it is in the USA, but normally you would contact the shop where you got the game. Or another route is to go straight to the publisher, for the USA you could contact Z MAN games.

Z MAN games has changed their policy a year ago... sadly... because to many people were abusing it and now claim you have to handle it with the seller.

Quote
I recieved my copy as a gift. What do I do if it is missing a component or is damaged?

If you or the gift giver know the store it was originally purchased from, please see the process above relating to the type of store it was purchased from. If you cannot contact the original retail store, you can contact Asmodee USA directly at customerservice@asmodeena.com.

If the reason is the one above, you could contact them according their FAQ.

Other wise best to buy is Cundco.de
"What things can you find? Things that are hidden?
In for a new league?: 2020 New league?

Offline Kirk Sellman

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Re: Replacement Parts
« Reply #6 on: January 02, 2021, 08:54:03 PM »
I ordered it from Amazon. I doubt that they'll give me a red robber. I'm going to take Meepledrone's suggestion and order some blank sheets for fan expansions. That will make the shipping & handling worthwhile.

Kirk


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